How to add your Donation Ask Audio & Pledge URL for NPR One

Listeners will hear your pledge audio when the pledge card in the app surfaces. The pledge card has a "Donate Now" button on it which directs users to the pledge page you designated in the "NPR One Pledge URL" field in StationConnect.
 

In an effort to create an local tie with each listening experience, this important element tells the listener to pledge to “YOUR STATION on NPR One.” Pledge URL and pledge audio are key elements of making NPR One a local experience for your listener.

Setting Up Your NPR One Pledge URL

  1. Log into StationConnect. Note: Your login information is the same as nprstations.org

  2. You will see a list of stations assigned to your user on the left.

  3. If you are a member of a station with a network, you will see the parent station account has a small NPR One logo next to it. For your pledge URL to show up for all available stations in your account, you only need to upload your station pledge URL in one place - the parent.

  4. Click on the parent station call letters.

  5. In the "Settings" tab scroll down to the "Links" section

  6. Locate the  "Donation Page" and "Express Donation Page" field and enter your donation link. The "Express" field is available if you have a specific mobile-only donation page.

Setting Up Your Donation Ask Audio

Your Pledge Audio should be no longer than 30 seconds. You can use it to thank your listeners for listening to your station on NPR One. You can also encourage your listeners to "tap the donate button on the screen" to help your station bring them more of the in-depth content they expect to hear from your station.

Saving Your Donation Ask Audio File

You no longer need to transcode your audio branding before you upload your file. You can simply save your Donation audio as a .WAV file. When you upload it, we will transcode the audio for you. Please save your .WAV file with the following specifications: 
  • Codec: PCM
  • Channels: 2 (Stereo)
  • Bit depth: 16 or 24 
  • Sampling Rate: 48 kHz
  • Extension: .wav
  • Minimum Audio Level: -65dB

Adding/Editing Your Donation Ask:

  1. Log into StationConnect. Note: Your login information is the same as nprstations.org

  2. You will see a list of stations assigned to your user on the left.

  3. If you are a member of a station with a network, you will see the parent station account has a small NPR One logo next to it. For your pledge audio to show up for all available stations in your account, you only need to upload your station pledge audio in one place - the parent.

  4. ‚ÄčIf you want your station pledge audio to be unique for each station listed, you will need to add your Pledge Audio to each unique Child Station.

  5. Click on the parent station call letters.

  6. In the "Settings" tab scroll down to the "Audio Branding" section

  7. Locate the  "Donation Ask" section

  8. Click on the button "Add Another"

  9. A new field will appear where you can name your Donation Ask

  10. Select “Upload Audio” and new window will open and click "Choose File" to navigate to the Donation audio you wish to upload.

  11. Scroll to the bottom and click "Done"

  12. You will see a progress bar and receive a “Success” message when your audio has uploaded. 

Questions?

Please email nprone@ds.npr.org with any questions!

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