NPR

How do I update my DNS for the NPR Digital Services Data Center move?

The NPR Digital Services data center, currently located in Boston, is moving to Washington DC as part of the relocation of the NPR Digital Services team on September 14, 2017.

What you need to know:
Due to the move, we will have a new IP address for all Core Publisher sites. We need DNS A Records to be updated to point to this new IP address number to ensure that Core Publisher sites are live and accessible for all visitors and station admins.

What you need to do:
If NPR Digital Services hosts and manages your DNS, no action is required by you or your station. We will handle changing your DNS to point to our new IP address.

If your station, or your local IT department, hosts and manages your DNS, you must take action and update your DNS between 9/14-9/15.

Note: Please do not update it sooner, as the new IP Address will not be available before 9/14.  We need it completed by 9/15 as standard DNS propagation rules apply (all DNS updates can take up to 72 hours to propagate throughout the internet).

How do I know who hosts my DNS:
  • Visit https://www.whois.net/
  • Enter you domain
  • Scroll down and review the NameServer section.
  • We handle your DNS if your namesver says:
    • Name Server:NS1.PUBLICINTERACTIVE.COM
    • Name Server:NS3.PUBLICINTERACTIVE.COM
  • If the name server listed is not PUBLICINTERACTIVE, then we do not manage your DNS and you need to contact the person listed on the whois.net page under "Technical Contact."
  • Provide them with the instructions below so they can update your DNS information.

Updating Your DNS - Changing your A Record

If you are a university licensee or have an onsite IT department managing your DNS, please contact them as soon as possible and inform them of the 9/14-9/15 deadline and provide them with the instructions below.

1. Login to your Domain Registrar
2. Find Your Domain Settings
  • For Godaddy accounts you can find instructions here
  • For Network Solutions you can find instructions here
3. Remove the existing "A Record" information:
     @ IN A 66.151.232.80

4. Update the "A Record" setting to point to the new information:
     @ IN A 64.125.77.80
     www IN A 64.125.77.80

If you have any questions or issues, please contact the Station Relations team.

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