Salesforce Marketing Cloud

Salesforce Marketing Cloud: Exporting Data Extensions

Exporting Data Extensions: Use the export shortcut to download a copy of your data extension via your browser: Log in to SMC and go to SUBSCRIBERS >> DATA EXTENSIONS and navigate to the folder contai...

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Salesforce Marketing Cloud: How to Create a Filtered Data Extension

What is a Filtered Data Extension? A filtered data extension is a sub-list. You define criteria to use to filter your original list, and SMC generates a new data extension that only contains those contacts th...

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Salesforce Marketing Cloud: What is a Data Extension?

What is a Data Extension? Salesforce Marketing Cloud (SMC) utilizes Data Extensions as the repository or list of emails to send targeted emails from. Data extensions are data tables (like a spreadsheet), made...

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Salesforce Marketing Cloud: How to Preview Personalized Content

When personalization is present in an email, you need to first tell the system which data extension to look in for the correct data before it will be able to generate an email preview. The steps you take are a...

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Salesforce Marketing Cloud: How To Cancel An Email Send

When to do this: When you've made changes to an email after you've scheduled it. Why: When you schedule an email, SMC takes a snapshot of the email at that time. Any changes you make to the original after you'...

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Salesforce Marketing Cloud: Understanding your Master Subscriber Data Extension

Your Master Subscriber Data is your Master List that is connected to your email sign up page (a.k.a, the profile page). To view your Master Subscribers list, go to SUBSCRIBERS>>DATA EXTENSIONS and naviga...

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Salesforce Marketing Cloud: I'm Seeing an Error When I Try to Log In

If Salesforce Marketing Cloud appears to be broken or not loading visit Trust at: https://trust.marketingcloud.com/ and check the status of the S6 server. On Trust, you can see check to see if a system wide f...

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Salesforce Marketing Cloud: How do I create and edit an email in Classic Content?

1. If needed, upload a logo, banner, or image for your email sign-up page to your Banners folder in your Portfolio: Go to Salesforce Marketing Cloud, select Email>>Email Studio Select Content in the ...

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Salesforce Marketing Cloud: Embedding Your Sign Up Page

Your email sign up page can be linked to directly or embedded within a page on your website using an iframe within your HTML. Step 1: Find the URL to your sign up page. Step 2: When framing your sign up pa...

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How to Ensure You Can Receive Email Updates from NPR

NPR Member Partnership and NPR Digital Services use the same email service to send official updates for the NPR station community. If you are having trouble receiving emails from NPR, please check the followin...

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