NPR

Analytics

Analytics: SAS Account Set-Up FAQ

In order to get started with the Station Analytics Service, you must first create an account, here: https://analytics.nprstations.org. Once your account has been activated, the system will display instructions ...

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Analytics: Triton Digital Measurement FAQ

Triton Webcast Metrics allows you to measure and compare your streams to those of other stations in web and traditional radio metrics. The service is available to all NPR Member Stations as part of the Digital ...

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Analytics: Chartbeat Web Analytics FAQ

Chartbeat provides real-time insights into what is happening on your website right now. Access to Chartbeat is available to NPR Member Stations as part of your Digital Services agreement. More background is ava...

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Analytics: On-Demand Audio Data Missing from Weekly Emails & SAS Dashboards

If On Demand Audio statistics are not showing up in the On Demand Dashboard, either you have not set up On Demand tracking in SAS, or we have stopped receiving On Demand Data from your site. If this is the cas...

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Public Media Metrics KPI’s : Google Analytics How To Guide

This document will help you to use Google Analytics to implement some of the website KPI’s outlined in the presentation http://tinyurl.com/pubmediakpis Users with 3+ sessions: This is not a standard Google Ana...

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Analytics: Troubleshooting Website Data is Missing from Weekly Emails

The web statistics in the weekly emails sent out by the Station Analytics System are taken from the same Google Analytics account used to power your station's dashboards. If you don’t see Google Analytics Stat...

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Analytics: How do I Get Started with Webcast Metrics

Background All NPR Member stations have access to Triton Webcast Metrics provided by Triton Media to track data on how many people are listening to your live digital streams as part of their NPR DS Membership....

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Analytics: How do I use Campaign Tracking with Google Analytics?

GA Campaign Tracking is code that can be added to the end of promotional links to your site. These special links send data to your Google Analytics account to help you identify which of your web traffic came to...

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Analytics: Troubleshooting When Numbers Drop Significantly in SAS Weekly Email

NPR sends out a weekly analytics email, providing a high-level analytic summary of your station stats, including website, streaming, on-demand audio, and NPR One traffic. It compares your station’s performance ...

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Analytics: What do I do if the SAS Weekly Email says data not available?

The Station Analytics System weekly email contains data from multiple sources. Occasionally the email will display a message that “data is not available” for a particular section, of the email. Here’s how to t...

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